Balance Cancellation Cover
For your security and peace of mind, you can protect your PayPal Credit Card repayments with Balance Cancellation Cover. Your PayPal Credit Card Balance cancellation ensures that your statement balance is repaid in full should you ever be unable to work due to accident, sickness or involuntary unemployment for at least 30 consecutive days*. Life cover is also included. Balance Cancellation Cover on your PayPal Credit Card costs just £1.50 for every £100 of your monthly statement balance, if your balance is zero - you have nothing to pay! For peace of mind there is a 30-day premium refund period so you can cancel the policy at no cost. After that you may cancel the policy at any time without charge, but premiums already paid won’t be refundable. You can apply for Balance Cancellation Cover when you apply online for your PayPal Credit Card or by logging into Online Account Manager.
Please read the Balance Cancellation Cover Policy Summary and Policy Document for information on the benefits, eligibility requirements and exclusions as well as the information provided about GE Capital Bank Ltd trading as GE Money.
Identity Theft Assistance
One stolen piece of information - that's how easy it could be. With just a few of your personal details from your dustbin, your PC, your receipts, even your mail, an identity thief can open credit cards, arrange loans and make purchases in your name, without you knowing.
PayPal Credit Card Identity Theft Assistance provides you with:
- Simple effective information and advice to help you prevent, spot and resolve identity theft.
- Assistance 7 days a week, 365 days a year with confidential helpline open 8am - 8pm daily.
- Availability to a highly trained Identity Theft Support team to discuss any issues that may be of concern in relation to identity theft.
The PayPal Credit Card provides assistance 7 days a week, 365 days a year with a confidential helpline open 8am - 8pm daily. Confidential helpline number is 0845 121 5080.
A highly skilled Identity Theft Assistance team is available to discuss any issues that may of concern in relation to identity theft.
And if you become a victim of identity theft, the specialised team will work with you to help you resolve your case and regain your good name, whether or not your PayPal Credit Card is affecting.
For more information and advice read our Identity Theft Assistance guide.
Internet Fraud Protection
The PayPal Credit Card protects you when you shop online. The Internet Fraud Guarantee covers your card against fraudulent transactions made using your card, without your consent.For more information regarding shopping online and your rights, visit
Office of Fair Trading.
Active Fraud Monitoring
We're vigorous when it comes to monitoring your accounts and on the look out for any suspicious activity or anything out of the ordinary. And should you ever fall victim to fraud on your PayPal Credit Card you can rest safe in the knowledge that you'll have a dedicated case manager to help you through the whole process and to explain what's happened and how it can be avoided in the future. We're here to help you if your Paypal Credit Card has been the subject of fraudulent activity on 0871 522 5155 (calls may be monitored or recorded for quality and security purposes. Calls cost 10p per minute plus network extras. Mon - Sat 8am to 9pm, Sun 8am to 8pm).
